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Can your 3PL provider grow with you?

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By Krystal Haynes, Director, Business Development, ICS, and Joe Macias, Vice President, Client Relations, ICS.

We are faced with choices daily, and some certainly have greater repercussions than others. Choosing your third-party logistics (3PL) provider is certainly high up there on the list of high-stakes decisions. As more so-called pharmaceutical logistics providers emerge each day promising exceptional service, when it comes to choosing the right one, it can often be make-or-break for your pharmaceutical product.  

When you get it right, you will see yourself excel over the competition. Get it wrong and you may be faced with jeopardized product safety, damaged customer relations, and a brand reputation that has seen better days. 

In this paper, we will help you set yourself up for success — both in the long and short term — by asking the right questions from the start. We will lay out the five key questions to help get to know your next 3PL provider better, covering their experience, whether your business goals are aligned, whether they are a good product/distributor fit, what success looks like, and importantly what is next as you grow. 

The right provider will not be taken aback by such questions. On the contrary, they will relish the opportunity to prove themselves and demonstrate just how they can help take your distribution to the next level and grow alongside you as you scale up. We will also guide you in what to look out for in their response so that you can make the choice with confidence. 

Download this handy guide now to ensure you are partnering for success as you scale up.  

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25+ years of experience. 100% committed to your success.

Since 1997, ICS has partnered with pharmaceutical manufacturers to deliver customized healthcare logistics solutions that improve the quality and efficiency of their supply chains.

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